Company: American Express

Location: South Africa

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-08-16

Valid Through: 2026-08-16

Job Summary:

American Express is seeking a highly motivated and detail-oriented Virtual Assistant to join our dynamic remote team. In this role, you will provide comprehensive administrative support, ensuring smooth operations and efficient management of day-to-day tasks. The ideal candidate will be a proactive communicator, highly organized, and comfortable handling multiple responsibilities in a fast-paced virtual environment. This is an excellent opportunity for individuals who thrive in remote work settings and aspire to contribute to one of the worlds leading financial services organizations.

Key Responsibilities:

• Provide professional administrative support to executives and team members, including scheduling, calendar management, and email correspondence.

• Handle client inquiries with professionalism and promptness, maintaining a high standard of customer service.

• Manage documentation, data entry, and record-keeping with attention to accuracy and confidentiality.

• Coordinate virtual meetings, prepare agendas, and take accurate meeting notes.

• Assist with project management, tracking deadlines, and ensuring timely completion of tasks.

• Collaborate with internal teams to streamline processes and improve operational efficiency.

• Prepare reports, presentations, and other business documents as required.

Required Skills and Qualifications:

• Excellent written and verbal communication skills in English.

• Strong organizational and time management abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and cloud-based collaboration tools.

• Ability to multitask and prioritize workload in a remote environment.

• Professional demeanor with strong interpersonal skills.

• High attention to detail and commitment to accuracy.

Experience:

• Previous experience as a Virtual Assistant, Administrative Assistant, or in a similar support role is preferred.

• Experience in customer service, project coordination, or remote team collaboration is a plus.

Working Hours:

• Flexible working hours; primarily full-time remote work.

• Availability during core business hours for team collaboration and client support.

Knowledge, Skills, and Abilities:

• Strong problem-solving skills and ability to work independently.

• High level of confidentiality and ethical standards in handling sensitive information.

• Ability to adapt quickly to new tools, technologies, and processes.

• Excellent multitasking, organizational, and time-management abilities.

Benefits:

• Competitive salary with performance-based incentives.

• Flexible remote work arrangements.

• Health, dental, and vision insurance coverage.

• Paid time off and holiday benefits.

• Professional development and training opportunities.

• Access to a supportive and collaborative team environment.

Why Join American Express:

• Join a global leader in financial services with a reputation for innovation and excellence.

• Be part of a forward-thinking, inclusive, and diverse work culture.

• Opportunity for growth, learning, and career advancement within a world-class organization.

• Work remotely while contributing to meaningful projects that impact clients worldwide.

How to Apply:

Interested candidates are invited to submit their resume and cover letter through the official American Express careers portal or the application link provided. Please highlight relevant experience and showcase your ability to thrive in a remote support role.