E-Commerce Manager (m/w/d) - Accounts & Operations

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Company: Amazon

Location: Germany

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-10-24

Valid Through: 2026-10-24

Job Summary

Amazon is seeking a highly skilled and motivated E-Commerce Manager to join our dynamic Accounts & Operations team. The ideal candidate will be responsible for driving online sales performance, managing marketplace operations, optimizing product listings, and ensuring seamless account management. This role requires a strategic thinker with hands-on experience in e-commerce platforms, data-driven decision-making, and a strong customer-centric mindset. You will play a key role in scaling business operations while maintaining operational excellence and contributing to Amazons commitment to delivering outstanding customer experiences.

Key Responsibilities

  • Manage and optimize Amazon marketplace accounts, ensuring accurate product listings, pricing, inventory, and promotions.

  • Develop and execute e-commerce strategies to increase sales, visibility, and profitability across multiple product categories.

  • Monitor and analyze account performance metrics, identifying trends, insights, and actionable opportunities.

  • Collaborate with cross-functional teams including marketing, logistics, and customer service to streamline operations and improve efficiency.

  • Conduct competitor research and market analysis to inform pricing, promotional campaigns, and product launches.

  • Implement operational best practices, process improvements, and automation where applicable.

  • Resolve escalated account or customer issues promptly while maintaining compliance with Amazon policies.

  • Prepare regular reports and present performance updates to senior management, highlighting key initiatives and results.

Required Skills and Qualifications

  • Bachelors degree in Business Administration, Marketing, E-Commerce, or related field.

  • Proven experience managing e-commerce accounts, preferably on Amazon or other major marketplaces.

  • Strong analytical skills with proficiency in using data analytics tools to drive business decisions.

  • Excellent understanding of digital marketing, SEO, and product listing optimization.

  • Outstanding organizational skills with the ability to manage multiple projects simultaneously.

  • Exceptional communication and interpersonal skills for collaboration with internal teams and external partners.

  • Proficiency in Microsoft Excel, PowerPoint, and e-commerce management software.

Experience

  • Minimum of 3–5 years of experience in e-commerce account management, operations, or online retail management.

  • Experience working in a fast-paced, high-growth environment is highly preferred.

Working Hours

  • Full-time position with standard working hours, Monday to Friday. Flexibility may be required to meet business needs or project deadlines.

Knowledge, Skills, and Abilities

  • Deep understanding of Amazon marketplace operations, policies, and best practices.

  • Ability to analyze sales data, inventory, and marketing performance to make strategic decisions.

  • Proactive problem-solving skills and ability to manage high-pressure situations.

  • Knowledge of online sales trends, customer behavior, and e-commerce technologies.

  • Strong leadership qualities with the ability to mentor and guide junior team members.

Benefits

  • Competitive salary with performance-based incentives.

  • Comprehensive health, dental, and vision insurance packages.

  • Retirement savings plans and company stock options.

  • Opportunities for professional growth, internal training, and career development.

  • Flexible work arrangements and supportive company culture.

Why Join Amazon

At Amazon, you will be part of a global leader in e-commerce and technology, shaping the future of online retail. We value innovation, operational excellence, and customer obsession. Joining Amazon means contributing to transformative projects, collaborating with top talent, and building a career with endless possibilities.

How to Apply

Interested candidates are invited to submit their CV/resume along with a cover letter highlighting relevant experience and accomplishments. Please apply through our official Amazon careers portal here and select the E-Commerce Manager – Accounts & Operations position.

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