Company: The Elite Job

Location: United States

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-10-25

Valid Through: 2026-10-25

Job Summary

The Elite Job is seeking a highly organized and proactive Healthcare Virtual Assistant to provide exceptional patient scheduling support. This role is critical in ensuring smooth patient appointment coordination, maintaining accurate records, and delivering a positive experience for patients and healthcare providers alike. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple scheduling tasks in a fast-paced healthcare environment.

Key Responsibilities

• Manage and coordinate patient appointments via phone, email, and online scheduling systems.

• Confirm, reschedule, and follow up on patient appointments to ensure optimal calendar management.

• Maintain accurate patient records and update scheduling databases.

• Serve as the first point of contact for patients, providing courteous and professional assistance.

• Communicate effectively with healthcare providers and administrative teams to ensure smooth workflow.

• Handle patient inquiries and resolve scheduling conflicts promptly.

• Support administrative tasks such as data entry, filing, and generating reports as needed.

• Ensure compliance with HIPAA and other patient confidentiality regulations.

Required Skills and Qualifications

• High school diploma or equivalent; Associate or Bachelors degree in healthcare administration or related field preferred.

• Previous experience in healthcare administration, medical office, or virtual assistance is highly desirable.

• Strong computer literacy, including proficiency in Microsoft Office, Google Workspace, and scheduling software.

• Excellent verbal and written communication skills.

• Exceptional organizational and time-management abilities.

• Ability to multitask and manage competing priorities efficiently.

• Knowledge of patient privacy regulations (HIPAA) is an advantage.

Experience

• Minimum 1–2 years of experience in healthcare administration, patient scheduling, or virtual assistant roles.

• Familiarity with electronic health record (EHR) systems is a plus.

Working Hours

• Full-time or part-time remote positions available.

• Flexible scheduling options, including weekdays and some weekends based on patient needs.

• Standard working hours are generally 9:00 AM – 6:00 PM, but may vary depending on client requirements.

Knowledge, Skills, and Abilities

• Strong interpersonal skills and the ability to build rapport with patients remotely.

• Attention to detail and accuracy in scheduling and record-keeping.

• Ability to work independently with minimal supervision.

• Problem-solving mindset to resolve scheduling conflicts and patient inquiries efficiently.

• Familiarity with telehealth platforms and virtual communication tools.

Benefits

• Competitive compensation and performance-based incentives.

• Flexible work-from-home opportunities.

• Professional development and training programs.

• Positive and supportive work environment.

• Opportunities for career growth within the healthcare administrative field.

Why Join The Elite Job

At The Elite Job, we prioritize our employees growth and well-being. You will join a dynamic, forward-thinking team dedicated to enhancing healthcare experiences for patients. Our remote work culture fosters flexibility, autonomy, and professional development, allowing you to thrive while making a meaningful impact in the healthcare industry.

How to Apply

Interested candidates should submit their resume and a brief cover letter highlighting relevant experience and skills to us with the subject line: Healthcare Virtual Assistant – Patient Scheduling Support Application.

Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for virtual interviews.