Department: Support & Leadership

Location: Global+

Compensation: $7.00 / hour

Overview

The client is a leading, multi-location outpatient physical therapy practice in the U.S. specializing in orthopedics, sports, and manual therapy. They combine hands-on treatment with individualized exercise programs to help patients recover from injuries, manage pain, and return to active lifestyles. Their team values evidence-based care, ongoing education, and a patient-centered approach.

Role purpose

This role exists to free clinicians from documentation burden so they can focus on hands-on patient care. By providing real-time scribing and accurate EHR entries, the EA–Medical Scribe ensures records are complete, compliant, and billing-ready. The position supports clinic efficiency, improves care continuity, and shortens turnaround time for charts, letters, and insurance-related documentation.

The Impact you’ll make

Real-time EHR Documentation

• Accurately document patient encounters directly into the EHR during or immediately after visits
• Capture relevant history, objective findings, assessments, treatment plans, and outcomes in clear, structured notes
• Use clinic templates and standards to ensure notes are billable, compliant, and ready for provider sign-off

Clinical Correspondence & Records

• Prepare and edit patient notes, visit summaries, progress reports, and letters to referring physicians
• Maintain consistency of records across encounters and ensure timely chart updates
• Organize and track outstanding documentation for provider review

Billing & Insurance Support

• Assist with documentation needed for medical necessity, insurance authorization, and claims support
• Enter or verify coding-related details (ICD/CPT as directed) and resolve documentation gaps that impact billing
• Coordinate with admin staff to ensure clean claims and reduce rework

Data Quality, Timeliness & Compliance

• Perform accuracy checks for patient identifiers, visit details, and plan of care before submission
• Adhere to HIPAA and clinic privacy/security protocols at all times
• Meet same-day or agreed-upon turnaround times for chart completion

Collaboration & Communication

• Communicate clearly with U.S.-based providers and admin teams during working hours
• Flag urgent issues, clarify missing information, and respond promptly to requests
• Support end-of-day reconciliations and carry-forward tasks to keep workflows current

Qualifications

Required:

• Proven experience as a medical scribe, medical virtual assistant, or healthcare documentation specialist
• Strong written and spoken English communication skills
• Typing speed of at least 45 WPM with high accuracy
• Working knowledge of basic medical terminology (healthcare/clinical context)
• Proficiency with EHR documentation and Microsoft Office (Word, Excel, Outlook), with strict adherence to HIPAA
• Can commit to working 40 hrs/week, Monday–Friday, 11:00 a.m.–8:00 p.m. Eastern Time

Work-from-home setup:

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 or higher
• Internet speed of at least 40 Mbps
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

Your Superpowers:

• Proficiency with EHR data entry and workflow navigation
• Strong Microsoft Office skills (Word, Excel, Outlook)
• Excellent attention to detail, organization, and time management
• Confident, professional communication with clinicians and staff
• Active listening, note structuring, and template-based documentation
• Familiarity with physical therapy, insurance, and/or patient billing (highly preferred)
• Problem-solving mindset, reliability, and follow-through
• Ability to work independently in a focused, distraction-free environment

You should apply if…

• You take pride in capturing clinical details precisely and efficiently
• You thrive in fast-paced, provider-facing work and communicate proactively
• You value patient privacy, follow procedures, and uphold HIPAA rigorously
• You’re dependable, resourceful, and comfortable working U.S. hours
• You enjoy supporting a mission-driven team that helps patients return to active lives

What to expect

Work Setup

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or equivalent or higher

Working Hours

• 40 hours per week
• Monday–Friday, 11:00 a.m.–8:00 p.m. (Eastern Time)

Compensation & Benefits

• $7 per hour
• No benefits package included