Online Store Assistant – Entry Level

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Company: The Elite Job

Location: Bengaluru

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-10-22

Valid Through: 2026-10-22

Job Summary

The Elite Job is seeking a motivated and detail-oriented Online Store Assistant to join our dynamic e-commerce team. This entry-level role is perfect for individuals eager to gain hands-on experience in online retail operations, customer support, and digital merchandising. The successful candidate will play a key role in ensuring our online store runs smoothly, offering exceptional service to our customers, and supporting the growth of our digital brand presence.

Key Responsibilities

  • Manage and update product listings, including descriptions, pricing, and images, across online platforms.

  • Monitor inventory levels and coordinate with the procurement team to ensure stock availability.

  • Assist in processing customer orders, returns, and exchanges promptly and accurately.

  • Respond to customer inquiries via email, chat, or social media, ensuring high satisfaction levels.

  • Collaborate with the marketing team to implement online promotions and campaigns.

  • Generate reports on sales, inventory, and customer feedback to support management decisions.

  • Perform routine audits of the online store to ensure accuracy and quality of content.

Required Skills and Qualifications

  • High school diploma or equivalent; Bachelors degree in Business, Marketing, or a related field is a plus.

  • Strong communication skills, both written and verbal.

  • Basic understanding of e-commerce platforms (Shopify, WooCommerce, Amazon, etc.) is preferred.

  • Proficiency in Microsoft Office, particularly Excel, and Google Workspace tools.

  • Ability to multitask and manage time efficiently in a fast-paced environment.

  • Attention to detail and a commitment to accuracy in work.

Experience

  • No prior experience required; freshers are welcome.

  • Internship or exposure to online retail, customer service, or digital marketing is an advantage.

Working Hours

  • Full-time: 8 hours per day, 5 days a week.

  • Flexibility may be required during high-demand seasons or promotional campaigns.

Knowledge, Skills, and Abilities

  • Strong organizational and analytical skills to track sales and inventory trends.

  • Ability to work independently while being a collaborative team member.

  • Basic problem-solving skills to resolve customer issues effectively.

  • Understanding of digital marketing concepts is a bonus.

Benefits

  • Competitive salary with performance-based incentives.

  • Training and mentorship opportunities to build a career in e-commerce.

  • Flexible work environment with remote work options in certain cases.

  • Opportunity to work with a fast-growing online brand and gain industry exposure.

  • Health and wellness benefits, depending on tenure.

Why Join The Elite Job

At The Elite Job, we value growth, creativity, and teamwork. Joining our e-commerce team gives you the opportunity to learn the intricacies of online retail, engage with a wide range of digital tools, and grow in a supportive environment where your contributions make a tangible impact. We believe in nurturing talent and providing opportunities for advancement within the organization.

How to Apply

Interested candidates can apply by submitting their resume and a cover letter highlighting their interest in e-commerce and online store management to us. Shortlisted candidates will be contacted for an interview.

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