Part-Time Customer Review Analyst

Other Jobs To Apply

No other job posts for this day.

Company: The Elite Job

Location: Bengaluru

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-10-22

Valid Through: 2026-10-22

Job Summary

The Elite Job is seeking a detail-oriented and analytical Part-Time Customer Review Analyst to join our dynamic team. In this role, you will be responsible for monitoring, evaluating, and analyzing customer reviews across multiple platforms to identify trends, insights, and areas for improvement. Your work will help improve customer satisfaction, guide product enhancements, and support the companys commitment to delivering exceptional experiences. This is an ideal opportunity for individuals seeking flexible, remote work while contributing to meaningful business decisions.

Key Responsibilities

  • Collect and review customer feedback from multiple channels, including e-commerce platforms, social media, and internal systems.

  • Analyze customer reviews for trends, recurring issues, and opportunities for product or service improvement.

  • Create detailed reports summarizing findings and provide actionable insights to management and relevant teams.

  • Collaborate with customer support, marketing, and product teams to implement improvements based on review analysis.

  • Monitor competitor reviews to identify market trends and areas for differentiation.

  • Maintain organized records of review data and ensure accuracy and confidentiality.

Required Skills and Qualifications

  • Strong analytical and critical thinking skills.

  • Excellent written and verbal communication skills.

  • Attention to detail with the ability to identify patterns and anomalies in customer feedback.

  • Basic knowledge of Microsoft Excel, Google Sheets, or other data analysis tools.

  • Familiarity with online review platforms (Amazon, Yelp, Trustpilot, etc.) is a plus.

  • Ability to work independently and meet deadlines in a remote work environment.

Experience

  • Prior experience in data analysis, customer service, quality assurance, or related fields is preferred but not mandatory.

  • Fresh graduates or individuals with relevant internship experience are encouraged to apply.

Working Hours

  • Part-time position, approximately 15–20 hours per week.

  • Flexible schedule; candidates can choose shifts based on availability.

  • Remote work from home.

Knowledge, Skills, and Abilities

  • Ability to interpret qualitative data and summarize key insights.

  • Strong organizational skills and ability to manage multiple tasks simultaneously.

  • Proficiency in basic data reporting and visualization.

  • Capability to handle confidential customer information with discretion.

Benefits

  • Competitive hourly compensation.

  • Flexible working hours and remote work opportunity.

  • Opportunity to gain experience in data analysis, market research, and customer experience management.

  • Supportive and collaborative work environment.

  • Letter of recommendation and career growth opportunities for outstanding performers.

Why Join The Elite Job

At The Elite Job, we believe in fostering talent and providing opportunities for professional growth. Joining our team as a Part-Time Customer Review Analyst allows you to develop your analytical and communication skills while making a real impact on the customer experience. You will work with a diverse and supportive team that values innovation, feedback, and excellence.

How to Apply

Interested candidates are invited to submit their resume along with a brief cover letter highlighting relevant skills and experience to us. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an interview.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...