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Company: American Express

Location: South Africa

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-08-16

Valid Through: 2026-08-16


Job Summary

American Express is seeking motivated and detail-oriented individuals to join our team as Virtual Assistants. This remote role offers both part-time and full-time opportunities for professionals who excel at organization, communication, and multitasking. As a Virtual Assistant, you will support executives and teams by managing schedules, coordinating meetings, handling correspondence, and ensuring smooth day-to-day operations. This is an excellent opportunity for individuals looking to build a rewarding career with a global leader while working from the comfort of their home.

Key Responsibilities

  • Provide administrative support to executives and team members remotely.

  • Manage calendars, schedule meetings, and organize virtual appointments.

  • Handle email and phone correspondence in a timely and professional manner.

  • Assist in preparing reports, presentations, and business documents.

  • Conduct online research and compile relevant information as required.

  • Maintain and update digital records and databases.

  • Coordinate with internal teams and external partners to ensure seamless operations.

  • Support project management tasks and follow up on deadlines.

  • Uphold confidentiality while handling sensitive company information.

Required Skills and Qualifications

  • Excellent verbal and written communication skills.

  • Strong organizational and time-management abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.

  • Ability to handle multiple priorities in a fast-paced environment.

  • Strong problem-solving and critical-thinking skills.

  • Self-motivated with a high level of reliability and professionalism.

Experience

  • Previous experience as a Virtual Assistant, Administrative Assistant, or similar role is preferred but not mandatory.

  • Freshers with strong organizational and communication skills are encouraged to apply.

Working Hours

  • Part-Time: Minimum 20 hours per week with flexible scheduling.

  • Full-Time: 40 hours per week, Monday to Friday.

  • Occasional weekend availability may be required based on business needs.

Knowledge, Skills, and Abilities

  • Ability to work independently with minimal supervision.

  • Strong attention to detail and accuracy in work.

  • Effective multitasking and task-prioritization skills.

  • Familiarity with virtual collaboration tools such as Zoom, Microsoft Teams, or Slack.

  • Adaptability to new technologies and evolving work processes.

Benefits

  • Competitive salary with performance-based incentives.

  • Health, dental, and vision insurance (for eligible full-time employees).

  • Paid time off, sick leave, and company-recognized holidays.

  • Opportunities for professional growth and training.

  • Flexible remote work arrangements.

  • Employee discounts on American Express services and partner brands.

Why Join American Express?

At American Express, we do not just hire employees – we invest in people. By joining our team, you will be part of a company that values diversity, innovation, and excellence. We are committed to helping you succeed by offering flexible work options, continuous learning opportunities, and a culture that empowers you to thrive in your career while maintaining work-life balance.

How to Apply

Interested candidates are invited to submit their updated resume along with a brief cover letter highlighting their suitability for the role. Please apply through the American Express Careers Portal or via the official job posting. Only shortlisted candidates will be contacted for the next steps in the recruitment process.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...