(part-Time Remote) American Express Virtual Assistant Job Work From Home

Other Jobs To Apply

No other job posts for this day.

Company: American Express

Location: United States

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-08-21

Valid Through: 2026-08-21

American Express, a global leader in financial services, is renowned for its commitment to excellence and innovation. With a legacy of providing unparalleled services, we are seeking a dynamic Virtual Assistant to join our team.

Responsibilities:

As an American Express Virtual Assistant, you will play a crucial role in supporting our team with various administrative tasks. Your responsibilities will include:

  • Administrative Support: Handle tasks such as scheduling, data entry, and email management to ensure smooth day-to-day operations.
  • Research and Analysis: Conduct in-depth research and analysis on various topics to contribute valuable insights to the team.
  • Document Preparation: Assist in the preparation of reports, presentations, and other documents to facilitate effective communication.
  • Team Collaboration: Actively participate in team meetings, contributing to discussions and brainstorming sessions.
  • Client Interaction: Handle phone calls and respond to inquiries from clients and partners, maintaining a high standard of professionalism.
  • Record Maintenance: Keep accurate and up-to-date records and files for easy access and reference.

Additional Responsibilities for Airbnb Support:

For candidates interested in taking on additional responsibilities related to Airbnb support, the following tasks will apply:

  • Guest Communication: Communicate with guests and hosts via the Airbnb messaging platform and phone to address inquiries, concerns, and special requests.
  • Calendar Management: Manage booking calendars, including scheduling and coordinating check-ins, check-outs, cleaning services, and repairs/maintenance.
  • Listing Management: Ensure accurate and up-to-date listing information, including pricing, availability, and property details.
  • Financial Transactions: Handle payments, refunds, and cancellations according to Airbnb policies and guidelines.
  • Guest Satisfaction: Monitor and respond to reviews and ratings, taking proactive steps to improve guest satisfaction and property performance.
  • Issue Resolution: Identify and resolve issues related to guest experience, property management, and Airbnb platform usage.
  • Policy Adherence: Stay up-to-date with Airbnb policies, regulations, and best practices, implementing changes as needed.

Requirements:

To thrive in this role, you will need:

  • Bachelor degree in any field.
  • Excellent written and verbal communication skills in English.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong attention to detail and ability to multitask effectively.
  • Capability to work independently as well as collaboratively within a team.
  • Prior experience as a virtual assistant or in a similar role is a plus.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...