Program Manager, AE, Fulfillment by Amazon [FBA]

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DESCRIPTION

Fulfillment by Amazon (FBA) is looking for a Superstar Program Manager. FBA is a growing business built around Amazon’s world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. This is an opportunity for you to advance your leadership and operational skills within a highly visible and strategic program. This is a chance to work in an innovative team and carve out an ambitious growth path for this channel.

The successful candidate will be a person who enjoys owning business and taking those strategic decisions while striking the delicate balance between growth , seller experience and profitability.

Key job responsibilities
Responsibilities:

  • Own medium/long term planning and forecasting activities to improve Inventory Health across Middle East and North Africa.
  • Build a strategy/roadmap to fuel Inventory Efficiency and in the process work with multiple stakeholder teams like account management, capacity planning, sales & operations planning and product team to execute the same.
  • Own certain P&L Line items related to strategic investment areas and balance the costs vs growth.
  • May have to own certain critical programs/processes directly that are critical to seller experience
  • Work with cross-functional teams to surface analytics/data points necessary to improve seller experience.

Demonstrated Abilities:
  • Experience using problem solving and analytical skills in a business environment
  • Experience gathering and analyzing large amounts of data and delivering business improvements.
  • The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel.
  • The ability to use both formal and informal influencing skills across Amazon's cross-matrix organization is critical to the success of this role.
  • Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done.
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously.

BASIC QUALIFICATIONS

  • 3+ years of program or project management experience
  • 3+ years of working cross functionally with tech and non-tech teams experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Bachelor's degree
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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