Southwest Airlines Remote Jobs – Entry Level, No Experience

Other Jobs To Apply

No other job posts for this day.

Company: Southwest Airlines

Location: South Africa

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-08-16

Valid Through: 2026-08-16

Job Summary

Southwest Airlines is offering exciting entry-level remote job opportunities for individuals looking to start their careers in the aviation and customer service sector. No prior experience is required, making this an excellent opportunity for recent graduates, students, or anyone seeking a flexible work-from-home position. As a Remote Team Member, you will support Southwest Airlines operations through data entry, customer assistance, and administrative support, ensuring a seamless experience for our valued passengers.

Key Responsibilities

  • Handle basic customer inquiries through email, chat, or phone.

  • Perform accurate data entry and maintain up-to-date records.

  • Assist with ticketing, reservations, and account management.

  • Provide administrative support to internal teams.

  • Follow company guidelines to ensure compliance with safety and service standards.

  • Collaborate with supervisors and colleagues to improve work processes.

  • Manage tasks independently while meeting deadlines.

Required Skills and Qualifications

  • Basic computer knowledge (MS Office, email handling, typing skills).

  • Strong communication skills, both written and verbal.

  • Attention to detail and ability to work with accuracy.

  • Good problem-solving and multitasking abilities.

  • Ability to work independently with minimal supervision.

  • Eagerness to learn and adapt to new systems and processes.

Experience

  • No prior work experience is required – training will be provided.

  • Freshers, students, and career changers are encouraged to apply.

Working Hours

  • Flexible shifts available (Full-Time and Part-Time options).

  • Remote work with the ability to manage your schedule.

  • Weekend or evening shifts may be required depending on business needs.

Knowledge, Skills, and Abilities

  • Basic knowledge of customer service etiquette.

  • Ability to remain calm and professional while assisting passengers.

  • Strong organizational and time management skills.

  • Adaptability to work in a fast-paced, team-oriented environment.

Benefits

  • Work from home with flexible schedules.

  • Paid training and ongoing career development.

  • Travel benefits and exclusive employee discounts on Southwest Airlines flights.

  • Health and wellness programs (based on eligibility).

  • Opportunity to grow within the airline industry.

  • Supportive and inclusive work culture.

Why Join Southwest Airlines?

At Southwest Airlines, we pride ourselves on creating a people-first workplace that encourages growth, teamwork, and innovation. Joining us means being part of one of the most recognized airline brands in the world while enjoying flexibility, stability, and unique travel perks. This is not just a job – it is a career pathway to opportunities within the aviation industry.

How to Apply

Interested candidates can apply online by visiting the Southwest Airlines Careers Page. Simply submit your updated resume along with a brief cover letter highlighting your interest in the role. Shortlisted candidates will be contacted for virtual interviews and training details.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...