Student-Friendly E-commerce and Customer Service Roles

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Company: The Elite Job

Location: Bengaluru

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-10-22

Valid Through: 2026-10-22

Job Summary

The Elite Job is seeking motivated and enthusiastic students to join our dynamic e-commerce and customer service team. This role is designed to provide hands-on experience in online retail operations while developing essential customer engagement skills. You will interact directly with customers, assist in order management, and support e-commerce operations to ensure a seamless shopping experience. This is a flexible, part-time opportunity that fits around your studies while providing valuable real-world exposure in a professional environment.

Key Responsibilities

  • Respond to customer inquiries promptly via email, chat, or phone, maintaining a high standard of professionalism.

  • Assist in processing and tracking online orders to ensure timely delivery.

  • Support the team in managing product listings, updating inventory, and maintaining accuracy in online catalogs.

  • Collaborate with internal teams to resolve customer complaints and provide suitable solutions.

  • Monitor customer feedback and provide suggestions to enhance service quality.

  • Assist in generating reports and insights to help optimize e-commerce operations.

Required Skills and Qualifications

  • Currently enrolled in a college or university program.

  • Excellent written and verbal communication skills in English.

  • Basic understanding of e-commerce platforms (Shopify, Amazon, or similar) is a plus.

  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.

  • Ability to multitask and prioritize responsibilities efficiently.

  • Strong problem-solving skills and a proactive attitude.

Experience

  • No prior professional experience is required; students with internships or part-time work in customer service or e-commerce will be preferred.

  • Experience in handling online orders or customer interactions is an added advantage.

Working Hours

  • Flexible part-time schedule tailored to students academic commitments.

  • Average of 15–20 hours per week, with the possibility of additional hours during peak periods.

  • Remote work opportunities available.

Knowledge, Skills, and Abilities

  • Strong interpersonal skills to build rapport with customers.

  • Ability to navigate e-commerce platforms and online tools efficiently.

  • Attention to detail for accurate data entry and order processing.

  • Patience, empathy, and the ability to handle challenging customer situations professionally.

  • Willingness to learn and adapt in a fast-paced environment.

Benefits

  • Hands-on experience in e-commerce operations and customer service.

  • Flexible hours compatible with academic schedules.

  • Opportunity to work remotely from home.

  • Mentorship from experienced professionals in the field.

  • Certificate of experience upon successful completion.

  • Stipend or performance-based incentives (depending on role and hours).

Why Join

Joining The Elite Job provides students a chance to gain practical experience while earning, develop valuable professional skills, and learn the dynamics of e-commerce and customer service in a supportive environment. Our culture encourages growth, creativity, and teamwork, giving you an edge for future career opportunities.

How to Apply

Interested candidates are invited to submit their resume along with a brief cover letter highlighting their interest in e-commerce and customer service. Applications can be sent to us with the subject line: Application – Student-Friendly E-commerce and Customer Service Role.

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