Telecaller – Remote Work From Home – India

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Company: Houston Skilled Consultancy

Location: India

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-10-30

Valid Through: 2026-10-30

Job Summary

Houston Skilled Consultancy is seeking energetic and articulate Telecallers to join our dynamic remote team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, and providing accurate information to potential clients. This is an excellent opportunity for individuals with strong communication skills who wish to work from the comfort of their home while contributing to a growing consultancy firm.

Key Responsibilities

  • Make outbound calls to prospective clients and explain company services in a clear, persuasive manner.

  • Handle incoming calls professionally and provide prompt responses to customer queries.

  • Maintain detailed records of calls and client interactions in CRM tools.

  • Follow up with leads to ensure conversion and client satisfaction.

  • Achieve daily and weekly call targets set by the team leader.

  • Collaborate with the sales and support teams to ensure seamless client onboarding.

  • Maintain confidentiality of customer data and adhere to company communication protocols.

Required Skills and Qualifications

  • Excellent verbal communication skills in English, Hindi, or regional languages.

  • Good listening skills and the ability to handle customer objections calmly.

  • Basic computer literacy with knowledge of MS Office and call-handling systems.

  • Ability to work independently with minimal supervision.

  • A positive attitude, persuasive personality, and goal-oriented mindset.

Experience

  • Freshers and experienced candidates are welcome to apply.

  • Prior experience in customer service, telecalling, or telesales will be an added advantage.

Working Hours

  • Flexible work-from-home schedule.

  • Typically Monday to Saturday with shifts between 9:00 AM – 6:00 PM (IST).

  • Part-time or full-time availability based on candidate preference.

Knowledge, Skills, and Abilities

  • Strong interpersonal and communication abilities.

  • Understanding of customer needs and relationship-building skills.

  • Familiarity with CRM systems and telecommunication tools.

  • Self-motivated, reliable, and detail-oriented.

  • Ability to work efficiently in a remote environment with stable internet connectivity.

Benefits

  • 100% remote work – no travel required.

  • Attractive performance-based incentives.

  • Opportunity to develop sales and communication expertise.

  • Supportive work culture and continuous learning environment.

  • Certificate of experience after successful completion of tenure.

Why Join Houston Skilled Consultancy

At Houston Skilled Consultancy, we believe in empowering individuals by providing flexible work opportunities and career growth. You will be part of a professional team that values communication excellence, work-life balance, and innovation. This role allows you to connect with people across India and contribute to meaningful business relationships—all from the comfort of your home.

How to Apply

Interested candidates can apply by sending their updated resume to us with the subject line Application for Telecaller – Remote Work From Home. Shortlisted candidates will be contacted for an online interview.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...