Virtual Assistant for E-commerce Services

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Company: The Elite Job

Location: South Africa

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-10-31

Valid Through: 2026-10-31


Job Summary

The Elite Job is seeking a highly organized and proactive Virtual Assistant for E-commerce Services to support our growing online retail operations. This remote position requires a detail-oriented professional who can manage multiple tasks efficiently and provide top-notch virtual assistance to help streamline e-commerce activities. The ideal candidate will have a strong understanding of online marketplaces, customer service, and digital tools to ensure smooth business operations and exceptional customer experiences.

Key Responsibilities

  • Manage and update product listings on e-commerce platforms such as Amazon, eBay, Shopify, and Etsy.

  • Monitor inventory levels, process orders, and ensure timely delivery coordination.

  • Handle customer inquiries, feedback, and complaints via email or chat in a professional manner.

  • Conduct product research to identify trends, pricing, and competitive opportunities.

  • Assist in managing social media accounts and digital marketing campaigns.

  • Prepare sales reports, analyze performance metrics, and suggest improvement strategies.

  • Coordinate with suppliers and logistics partners for order fulfillment.

  • Maintain accurate records and databases for products, vendors, and customers.

  • Support the management team with daily administrative and operational tasks.

Required Skills and Qualifications

  • Bachelors degree in Business Administration, Marketing, or a related field (preferred).

  • Proven experience as a Virtual Assistant, preferably in an e-commerce environment.

  • Strong knowledge of e-commerce platforms (Amazon Seller Central, Shopify, WooCommerce, etc.).

  • Excellent written and verbal communication skills in English.

  • Proficient in Microsoft Office Suite, Google Workspace, and data management tools.

  • Basic knowledge of SEO, online advertising, and product optimization.

  • Strong organizational skills with the ability to multitask and meet deadlines.

  • Reliable internet connection and a suitable remote work setup.

Experience

  • Minimum 1–2 years of experience as a Virtual Assistant or E-commerce Assistant.

  • Experience in handling customer service, product uploads, and digital coordination.

Working Hours

  • Flexible remote working hours based on project requirements.

  • Full-time or part-time options available.

  • Occasional weekend or evening work may be required during peak seasons.

Knowledge, Skills, and Abilities

  • In-depth understanding of online sales strategies and marketplace dynamics.

  • Ability to work independently with minimal supervision.

  • Strong analytical and problem-solving abilities.

  • Exceptional attention to detail and accuracy in data handling.

  • High level of professionalism, confidentiality, and time management.

Benefits

  • Competitive salary with performance-based incentives.

  • Work-from-home flexibility.

  • Continuous training and professional development opportunities.

  • Opportunity to work with a dynamic global team.

  • Paid leave and other company benefits.

Why Join The Elite Job?

At The Elite Job, we value innovation, flexibility, and growth. You will be part of a supportive and talented remote team that thrives on collaboration and continuous improvement. We offer a culture of trust, inclusivity, and professional development where your contributions truly make a difference in shaping the success of our e-commerce business.

How to Apply

Interested candidates should send their updated resume along with a short cover letter explaining their e-commerce experience and why they are the ideal fit for this role.
Apply directly through our official website or email your application to us with the subject line Application – Virtual Assistant for E-commerce Services.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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