Company: American Express

Location: South Africa

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-08-16

Valid Through: 2026-08-16

Job Summary

American Express is seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. This role is designed for motivated professionals who can provide exceptional administrative and operational support while working independently from home. The ideal candidate will be proactive, adaptable, and committed to delivering outstanding service to internal teams and external stakeholders. This is an excellent opportunity for individuals looking to build a rewarding career with a globally recognized brand.

Key Responsibilities

• Manage calendars, schedule meetings, and organize appointments for executives or team members.

• Handle email correspondence, prepare reports, and maintain accurate records.

• Assist in data entry, document preparation, and database management.

• Conduct online research, compile information, and prepare summaries when required.

• Provide customer support through virtual communication channels as needed.

• Coordinate with different departments to ensure smooth operations.

• Manage travel bookings, expense reports, and other administrative tasks.

• Handle confidential information with the utmost discretion.

Required Skills and Qualifications

• Strong written and verbal communication skills in English.

• Excellent organizational and multitasking abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.

• Ability to prioritize tasks and manage time effectively.

• Self-motivated, reliable, and able to work independently with minimal supervision.

• Basic knowledge of project management tools (e.g., Trello, Asana, Slack) is a plus.

Experience

• Previous experience as a Virtual Assistant, Administrative Assistant, or similar role is preferred but not mandatory.

• Freshers with strong organizational and communication skills are also encouraged to apply.

Working Hours

• Flexible working hours with options for part-time or full-time schedules.

• Core hours may align with U.S. business time zones depending on team requirements.

Knowledge, Skills, and Abilities

• Strong problem-solving abilities and resourcefulness.

• High level of attention to detail and accuracy.

• Ability to adapt to changing priorities in a fast-paced environment.

• Professionalism and discretion in handling sensitive information.

• Collaborative mindset with the ability to support multiple stakeholders.

Benefits

• Competitive pay with performance-based incentives.

• Flexible work-from-home arrangement.

• Health, wellness, and insurance benefits (based on eligibility).

• Professional development opportunities with access to training programs.

• Career growth within a globally respected company.

• Work-life balance with supportive management.

Why Join American Express?

At American Express, we believe in empowering our employees to grow both professionally and personally. As a Virtual Assistant, you will have the opportunity to be part of a culture that values integrity, collaboration, and innovation. Working remotely allows you the flexibility to manage your career while balancing personal commitments—all while contributing to the success of a world-renowned organization.

How to Apply

Interested candidates can apply online by submitting their updated resume and a brief cover letter highlighting relevant skills and experience. Shortlisted applicants will be contacted for virtual interviews.