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Company: SysTechCare Support

Location: United States

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-08-25

Valid Through: 2026-08-25

Job Summary:

SysTechCare Support is seeking motivated and enthusiastic individuals to join our remote support team for American Airlines. This is a part-time, work-from-home opportunity ideal for candidates who are looking to start their career in customer service without prior experience. You will be assisting customers with travel-related inquiries, booking assistance, and basic account support, ensuring a seamless and positive experience for all passengers. Comprehensive training will be provided.

Key Responsibilities:

  • Respond to customer inquiries via chat, email, or phone in a professional and friendly manner.

  • Assist with flight bookings, itinerary changes, and cancellations.

  • Provide information about American Airlines services, policies, and promotions.

  • Resolve basic customer issues or escalate complex cases to senior representatives.

  • Ensure accuracy while entering customer details into the system.

  • Maintain excellent customer satisfaction and adhere to service quality standards.

Required Skills and Qualifications:

  • Strong communication skills (both written and verbal).

  • Basic computer literacy and ability to navigate multiple applications.

  • Good problem-solving and active listening skills.

  • Ability to remain calm and courteous under pressure.

  • Self-motivated and disciplined to work remotely.

Experience:

  • No prior experience required – full training provided.

  • Customer service experience is a plus but not mandatory.

Working Hours:

  • Flexible part-time schedule (10–25 hours per week).

  • Shifts may include evenings, weekends, and holidays based on business needs.

Knowledge, Skills, and Abilities:

  • Ability to learn and adapt to airline booking systems quickly.

  • Strong attention to detail and accuracy in handling customer data.

  • Time management and multitasking skills in a remote work environment.

Benefits:

  • Competitive hourly pay.

  • Work from the comfort of your home – no commute!

  • Paid training to ensure your success.

  • Employee travel discounts after the qualifying period.

  • Career growth opportunities within the airline support sector.

Why Join Us:

  • Start your career with one of the worlds leading airline brands.

  • Gain valuable remote work experience without prior expertise.

  • Enjoy flexibility to balance work with personal life.

  • Be part of a supportive team that values learning and growth.

How to Apply:

Interested candidates can apply by submitting their updated resume through our official careers page or email. Shortlisted applicants will be contacted for an online assessment and a virtual interview.

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